Catering Front of House Supervisor

Tired of late nights and unpredictable schedules? Looking for a stable, Monday-to-Friday role with a great team? Then this opportunity is for you!

AJW Group is looking for a Front of House Supervisor to join our team! If you have great customer service skills, leadership experience, and a passion for hospitality, we want to hear from you!

What you will be doing:

• Oversee the smooth running, cleanliness, and visual presentation of the front-of-house area, working closely with the Chef Manager.

• Ensure all charges are accurately processed and recorded.

• Maintain up-to-date and compliant signage, ensuring adherence to allergy regulations.

• Provide leadership and support to part-time front-of-house team member, ensuring high standards are met.

• Foster strong relationships with customers, delivering excellent service and maintaining rapport.

• Strive for consistency in service delivery, ensuring a seamless experience for all guests.

• Ensure full compliance with company HACCP procedures and maintain accurate HACCP reporting.

• Oversee the maintenance and functionality of front-of-house equipment, including coffee machines and vending machines, ensuring they are in good working order.

• Occasionally assist in delivering hospitality services, working alongside the kitchen team

Our person specification below is by no means exhaustive, and we would like to hear from you if you are interested in the role or by joining AJW Group, despite whether you meet all of our requirements. This is an entry-level role, whereby we will provide training to ensure your success and growth at AJW Group. We welcome informal conversations before making the decision to apply, please direct your request for a pre-application call to people@ajw-group.com.

What you will bring:

The ideal candidate is a proactive, results-driven individual with a strong work ethic and keen attention to detail. You should have a passion for delivering exceptional service, a positive 'can-do' attitude, and a commitment to excellence in all aspects of your work.

• Must have Front of House and catering experience

• Thrive in a dynamic environment

• Eager to contribute to the success of our catering business

What's in it for you?

Enjoy a monthly team fun budget and support community causes through charity events. Join our vibrant social scene with company-run events and experience a stunning work environment at our state-of-the-art HQ, complete with an onsite gym, bike-for-work scheme, delicious restaurant, discretionary bonus, healthcare, and Perkbox benefits.

🧑‍🤝‍🧑 Inclusive recruitment process; let us know about any reasonable adjustments needed.

🌎 AJW Group promotes diversity and equal opportunities.

📝 DBS background check may be required for successful candidates.

See for yourself what it's like to work at AJW Group:

AJW Group is an equal opportunities employer to provide a diverse and inclusive environment. We encourage suitably qualified applications regardless of race, disability, age, sex, marital status, veteran status, pregnancy and maternity, sexual orientation, gender reassignment, and religion or belief. We are a culture that celebrates success on merit.

To recruitment agencies: AJW Group will not accept unsolicited or speculative agency CV’s and will not be responsible for any fees related to unsolicited CVs.